Few years ago. A buyer cheated me on eBay. Basically, they purchased my mac and asked me to ship it to their son's address. They paid money through Paypal & cancelled the transaction after I shipped it. eBay didn't help/pay me because I didn't ship it to buyer's registered address. There is no accountability on eBay end. I lost $1.5K laptop. An expensive learning. Since then, I don't use eBay.
I keep getting packages in the mail that are addressed to me, but not things I ordered. Lawnmower parts, plumbing hardware, a grill cover, a magnetron (!), etc.
One had an amazon slip in it, but most of them have come through ebay. I reported the one to amazon and the rest to ebay (I gave them the USPS tracking numbers since I didn't know the order numbers), and also contacted a couple of the sellers who were businesses with public contact info. The sellers I reached both said they would send me return labels, but neither has yet.
I feel like this has to be a scam, but I'm not sure exactly what the scam is. Maybe someone's writing fake reviews, but making real orders to match?
On ebay people will create fake purchases in order to get a 100% rating and then scam people since people are being far more judicial about who they're buying from.
Just a recent example I had.
I was looking for a new camera. Finally settled in on a Fuji X-T3. The prices on legit camera places like B&H, Andorama and MPB were running around $800 for an excellent condition body. It went down from there in price. Found a body on ebay for $790. Right price, albeit a bit less and for a silver body. There has been an increase in demand for the silver body since Fuji announced they will no longer make them. Most silver bodies have been pushed up over $800 for even a decent condition body.
After kind of going back and forth over whether I wanted to make the purchase, the seller messaged me with an offer of $750. I was leaning on purchasing, but just as an experiment, I sent Claude the link to the auction and asked if it saw any red flags.
Claude pointed out it was a fairly new account within the last few months. Yes, it had 100% seller rating, but they only had six sales with zero user feedback. They also were not accepting returns. For a $700+ purchase, this was too many red flags and I ended up getting something off of MPB instead.
I believe this is the scam. Set up two accounts. Sell one account to another account with a fake user and address. In this case, your address. Ship useless stuff to fake account, boost your rating in order to ease people's anxiety over ordering from someone with less than 100% seller rating. If the person getting the useless junk emails you, say you'll send a return label, then never do it.
As a "photography is a cheaper hobby than a boat person" I am semi-shocked you even considered it for only about 6ish percent off...
Even Amazon sellers where there is a better return policy will happily try to pass nonfunctional stuff as working and hope nobody notices till after the return period.
(And that, actually happened on a 500$ used a6000. Looked like it worked gr8 till you tried to take a picture)
I hadn’t heard of brushing, but you might also be a bystander for a different common eBay scam. Seller sells to Buyer, but ships something different to another address with the same zip code. I think eBay may have since fixed part of this, but the deal was that all the tracking info would show that the seller shipped and delivered something of the right approximate weight to the buyer (because USPS would only share/confirm info accurate to zip code level).
The thing that makes it less likely is that the buyer and seller had multiple transactions together which is uncommon for eBay. And also if the stuff you got was expensive. Maybe buyer really just put the wrong address and neither side can do much to get the item back once delivered?
I got hit with that exact scam recently as a buyer, and I can tell you eBay has not figured out how to mitigate it yet. I purchased an expensive item from the seller. He sent some token thing to a different address in my city in the same zip code and provided me (and eBay) the tracking info. Item was delivered, and all eBay knows is "item sent to zip code X was delivered" so it was marked as delivered. I submitted a dispute, which was pretty much instantly closed with "Seller provided proof of delivery." I contacted UPS who happily provided me the actual address the package was delivered to. I escalated through eBay's support channel and offered to prove that the delivery was not to my address but they didn't care or want to know the actual delivery address. Finally, after a few days, eBay got back to me with a form letter saying I would be refunded because the seller's item was "lost in the mail," which was total bullshit, but at this point I didn't care since I got my money back, but the scammer probably kept the money too, so I guess eBay is eating these costs.
I opened all of the packages already, so it's too late to send them back. (I get enough things in the mail that I did order, that I pretty much have to open it to know it's something I didn't order.)
Send me a shipping label. (I'm only half-joking. I told the original seller I'd send it back to them, so I feel like I ought to give them at least a week or two to get me the label they said they'd send. But, seriously, email me in a month, and if I still haven't heard back from the seller, I'll send it to you.)
I bought a phone on eBay last month. The seller insured it with USPS. When the phone arrived with a cracked screen (the listing had photos of a not-cracked screen) I photographed the damage and submitted a return request with eBay. The seller then filed an insurance claim with USPS.
USPS sent me a letter, requiring me to present the damaged package (and its contents) to my local postmaster. I documented this to the seller via eBay, but complied with the government authority -- I didn't want the seller to lose his insurance claim because I didn't comply. The postmaster kept the package, saying it was a requirement.
Once the phone was out of my hands, the seller denied the return, keeping my money, while presumably keeping the money from the USPS insurance claim.
I've come to the conclusion that anything under about $500 isn't worth trying to sell online anymore. eBay has eroded as a marketplace for sellers.
For anything higher value, I have hobbyist forums I have 20 year memberships on where I can spend the time to due diligence individual buyers and transactions thoroughly. Even here I often don't get maximum dollars as I may have 3 offers and go with the person I am most comfortable transacting with.
And even on the higher end, it's easier to just do a trade in at a retailer instead of trying to extract maximum value doing business online.
On the lower end the problem is it's not worth the time to do the due diligence, and there are a tremendous number of time wasting tire kickers for lower value items. So I end up giving stuff away or just holding on to it, which is a shame.
I’ve gotten comfortable with selling things very cheap on Craigslist.
E.g. a $300 recliner I’d sell for $25 because no one will give you hassle about it, and at that price, you can pick from several buyers the one that is least likely to be a headache.
I was looking for a phone. Lots of sellers will list things as brand new which should imply new in box (unopened packaging). After you carefully read the listing, they actually mean open box which is far more variable.
Ebay does not care at all. It makes the search basically useless.
Few years ago. A buyer cheated me on eBay. Basically, they purchased my mac and asked me to ship it to their son's address. They paid money through Paypal & cancelled the transaction after I shipped it. eBay didn't help/pay me because I didn't ship it to buyer's registered address. There is no accountability on eBay end. I lost $1.5K laptop. An expensive learning. Since then, I don't use eBay.
I keep getting packages in the mail that are addressed to me, but not things I ordered. Lawnmower parts, plumbing hardware, a grill cover, a magnetron (!), etc.
One had an amazon slip in it, but most of them have come through ebay. I reported the one to amazon and the rest to ebay (I gave them the USPS tracking numbers since I didn't know the order numbers), and also contacted a couple of the sellers who were businesses with public contact info. The sellers I reached both said they would send me return labels, but neither has yet.
I feel like this has to be a scam, but I'm not sure exactly what the scam is. Maybe someone's writing fake reviews, but making real orders to match?
On ebay people will create fake purchases in order to get a 100% rating and then scam people since people are being far more judicial about who they're buying from.
Just a recent example I had.
I was looking for a new camera. Finally settled in on a Fuji X-T3. The prices on legit camera places like B&H, Andorama and MPB were running around $800 for an excellent condition body. It went down from there in price. Found a body on ebay for $790. Right price, albeit a bit less and for a silver body. There has been an increase in demand for the silver body since Fuji announced they will no longer make them. Most silver bodies have been pushed up over $800 for even a decent condition body.
After kind of going back and forth over whether I wanted to make the purchase, the seller messaged me with an offer of $750. I was leaning on purchasing, but just as an experiment, I sent Claude the link to the auction and asked if it saw any red flags.
Claude pointed out it was a fairly new account within the last few months. Yes, it had 100% seller rating, but they only had six sales with zero user feedback. They also were not accepting returns. For a $700+ purchase, this was too many red flags and I ended up getting something off of MPB instead.
I believe this is the scam. Set up two accounts. Sell one account to another account with a fake user and address. In this case, your address. Ship useless stuff to fake account, boost your rating in order to ease people's anxiety over ordering from someone with less than 100% seller rating. If the person getting the useless junk emails you, say you'll send a return label, then never do it.
As a "photography is a cheaper hobby than a boat person" I am semi-shocked you even considered it for only about 6ish percent off...
Even Amazon sellers where there is a better return policy will happily try to pass nonfunctional stuff as working and hope nobody notices till after the return period.
(And that, actually happened on a 500$ used a6000. Looked like it worked gr8 till you tried to take a picture)
I hadn’t heard of brushing, but you might also be a bystander for a different common eBay scam. Seller sells to Buyer, but ships something different to another address with the same zip code. I think eBay may have since fixed part of this, but the deal was that all the tracking info would show that the seller shipped and delivered something of the right approximate weight to the buyer (because USPS would only share/confirm info accurate to zip code level).
The thing that makes it less likely is that the buyer and seller had multiple transactions together which is uncommon for eBay. And also if the stuff you got was expensive. Maybe buyer really just put the wrong address and neither side can do much to get the item back once delivered?
I got hit with that exact scam recently as a buyer, and I can tell you eBay has not figured out how to mitigate it yet. I purchased an expensive item from the seller. He sent some token thing to a different address in my city in the same zip code and provided me (and eBay) the tracking info. Item was delivered, and all eBay knows is "item sent to zip code X was delivered" so it was marked as delivered. I submitted a dispute, which was pretty much instantly closed with "Seller provided proof of delivery." I contacted UPS who happily provided me the actual address the package was delivered to. I escalated through eBay's support channel and offered to prove that the delivery was not to my address but they didn't care or want to know the actual delivery address. Finally, after a few days, eBay got back to me with a form letter saying I would be refunded because the seller's item was "lost in the mail," which was total bullshit, but at this point I didn't care since I got my money back, but the scammer probably kept the money too, so I guess eBay is eating these costs.
That does sound like brushing, https://www.uspis.gov/news/scam-article/brushing-scam, which is effectively what you describe: >Maybe someone's writing fake reviews, but making real orders to match
Man, that seems wasteful.
I opened all of the packages already, so it's too late to send them back. (I get enough things in the mail that I did order, that I pretty much have to open it to know it's something I didn't order.)
Man, I'd like to get a magnetron for free.
Send me a shipping label. (I'm only half-joking. I told the original seller I'd send it back to them, so I feel like I ought to give them at least a week or two to get me the label they said they'd send. But, seriously, email me in a month, and if I still haven't heard back from the seller, I'll send it to you.)
Not the only scam on eBay these days - https://news.ycombinator.com/item?id=47566523
This is the reason I stopped selling on eBay. Zero protection for the seller.
eBay's buyer protections are eroding as well.
I bought a phone on eBay last month. The seller insured it with USPS. When the phone arrived with a cracked screen (the listing had photos of a not-cracked screen) I photographed the damage and submitted a return request with eBay. The seller then filed an insurance claim with USPS.
USPS sent me a letter, requiring me to present the damaged package (and its contents) to my local postmaster. I documented this to the seller via eBay, but complied with the government authority -- I didn't want the seller to lose his insurance claim because I didn't comply. The postmaster kept the package, saying it was a requirement.
Once the phone was out of my hands, the seller denied the return, keeping my money, while presumably keeping the money from the USPS insurance claim.
I have no recourse with eBay.
I've come to the conclusion that anything under about $500 isn't worth trying to sell online anymore. eBay has eroded as a marketplace for sellers.
For anything higher value, I have hobbyist forums I have 20 year memberships on where I can spend the time to due diligence individual buyers and transactions thoroughly. Even here I often don't get maximum dollars as I may have 3 offers and go with the person I am most comfortable transacting with.
And even on the higher end, it's easier to just do a trade in at a retailer instead of trying to extract maximum value doing business online.
On the lower end the problem is it's not worth the time to do the due diligence, and there are a tremendous number of time wasting tire kickers for lower value items. So I end up giving stuff away or just holding on to it, which is a shame.
I’ve gotten comfortable with selling things very cheap on Craigslist.
E.g. a $300 recliner I’d sell for $25 because no one will give you hassle about it, and at that price, you can pick from several buyers the one that is least likely to be a headache.
As an ethical buyer, it's incredible... but I'll be damned if I ever take the risk of selling anything on eBay.
ebay seems to scam buyers too.
I was looking for a phone. Lots of sellers will list things as brand new which should imply new in box (unopened packaging). After you carefully read the listing, they actually mean open box which is far more variable.
Ebay does not care at all. It makes the search basically useless.
This site features one of the worst fonts I’ve ever seen.